Payment Policy
Effective Date: January 6, 2025

At Rovamavel, we aim to provide a secure and convenient shopping experience. This Payment Policy explains the methods of payment we accept, how payments are processed, and other important details regarding transactions on our website, rovamavel.com.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure payments using your PayPal account.
  • Apple Pay/Google Pay: Mobile payment options available at checkout.
  • Gift Cards: Rovamavel gift cards (if applicable).

2. Payment Security

  • We use industry-standard encryption (SSL) to ensure your payment information is secure.
  • Rovamavel does not store your payment details. All transactions are processed through trusted payment gateways.

3. Payment Authorization

  • By placing an order, you authorize Rovamavel or its third-party payment processors to charge your selected payment method for the total amount of your purchase, including applicable taxes and shipping fees.
  • Orders are processed only after full payment has been successfully received.

4. Failed Transactions

  • If your payment is declined, please verify your payment details or contact your bank or payment provider.
  • If the issue persists, contact us at info@rovamavel.com or (563) 382-2181 for assistance.

5. Taxes and Fees

  • Applicable sales taxes are calculated at checkout based on your shipping address.
  • For international orders, additional customs duties or fees may apply and are the responsibility of the customer.

6. Refunds

  • Refunds are processed to the original payment method used at checkout.
  • For details on refunds, please refer to our Refund and Return Policy available on our website.

7. Gift Cards and Store Credit

  • Gift cards and store credits can be redeemed during checkout.
  • Gift cards cannot be redeemed for cash and may have expiration dates.

8. Payment Disputes

  • If you believe there is an error or unauthorized charge, please contact us immediately at info@rovamavel.com.
  • We will work with you and our payment processors to resolve any issues promptly.

9. Currency

  • All transactions on rovamavel.com are conducted in U.S. Dollars (USD).
  • If you are using an international payment method, currency conversion fees may apply.

10. Contact Information

If you have questions or concerns regarding payments, please contact us:

  • Hotline: (563) 382-2181
  • Email: info@rovamavel.com
  • Address: 2601 Grouse Valley Rd, Decorah, Iowa